English and Chinese Speaking Psychologists and Counsellors

 

We are a group of psychologists and counsellors providing assessment and therapy services for children, adolescents and adults in South Yarra and Blackburn. All of us speak fluent English and Chinese Mandarin. We pride ourselves on our continuous professional development, culturally sensitive practice and open-mindedness towards individual differences. The practice director, Chen Xu, has 9 years of clinical experience and is a Board-registered supervisor. She oversees the practice management and provides regular clinical supervision for the other practitioners, ensuring quality care for the clients.

 FAQs

  • Clinical Psychologist: $260 for 50 minutes ($275/50 minutes for after 5pm and public holiday). You may be able to access Medicare rebates for up to 10 psychological sessions per calendar year. The current rebate is $137.05 (or higher once Medicare Safety Net Threshold has been reached). If you wish to claim Medicare rebate, please visit your GP before our appointment to obtain a referral letter.  For overseas student/visitor health insurance and private health insurance (e.g. BUPA, Medibank), please directly contact your insurance provider. Whether you can claim rebate and how much you can claim depend on your choice of cover.

    Counsellor: $150 for 50 minutes, not eligible Medicare or private health insurance rebates.

    Provisional Psychologist: $100 for 50 minutes, not eligible Medicare or private health insurance rebates.

  • The frequency and duration of psychological therapy vary between each individual. Usually we will have our second appointment within 1-2 weeks after the initial appointment, then we will decide together on our meeting frequency. We commit to regularly evaluate your progress and ask for your feedback.

  • We currently have availability for new clients and the best way to enquire about the next available appointment is through the contact form, emailing or calling us.

  • If you require emergency assistance please call 000. For crisis counselling support, please call Lifeline 13 11 14 or Beyond Blue 1300 224 636. Both organisations also offer online support via their websites.

  • If you are looking to apply for special consideration/extension at universities, please see details in the blog article here.

Waitingroom

Consulting Rooms

We have two consulting rooms for the inner Melbourne community and for those who live in eastern/southeastern suburbs:

  • 242 Toorak Road, South Yarra VIC

  • 45 Railway Road, Blackburn VIC

Both rooms are spacious and private with natural lighting and heating/cooling. We encourage in-person appointment and some of our therapists offer after-hour or weekend appointments; however we understand that sometimes online appointments are more convenient. Online video appointments are offered on a case-by-case basis.

Contact us

It can be daunting to start if you have not seen a psychologist before or if you have had a previous negative experience with counselling. Before making an initial appointment, we organise a 10-minute intake call with you to introduce our services and to answer any questions you may have. Learning more about your issues also helps us decide whether we would be a good fit for you. Please complete the contact form and we aim to respond within 48 hours.

我们理解如果您是第一次预约心理治疗，或者以前有过负面的心理咨询经历，可能预约前会犹豫。我们的工作室助理会和您约定时间来进行10-15分钟的电话讨论，一方面可以介绍我们的服务并且解答您的疑惑，另一方面也可以帮助我们更好地了解您的需求，和您共同决定我们的服务是否适合您。请用网站上的联系表格，我们会尽量在48小时之内回复，注明方便电话联系您的时间（周一到周五10点到6点之间）。